Privacy policy
Introduction
Reminder (“we”, “our”, or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our invoice reminder platform.
By using Reminder, you agree to the collection and use of information in accordance with this policy.
Information we collect
Account information
When you create an account, we collect your name, email address, company name, and password. For UAE businesses, we may also collect your Trade Registration Number (TRN) for compliance purposes.
Invoice data
To provide our services, we process invoice information you upload, including customer names, email addresses, invoice amounts, and due dates. This data is used solely to send payment reminders on your behalf.
Usage information
We automatically collect information about how you interact with our platform, including pages visited, features used, and actions taken. This helps us improve our service.
How we use your information
We use the information we collect to:
- Provide and maintain our invoice reminder services
- Send payment reminder emails on your behalf
- Process transactions and manage your account
- Communicate with you about your account or our services
- Improve and optimise our platform
- Comply with legal obligations
Data sharing
We do not sell your personal information. We may share your data with:
- Service providers — third-party services that help us operate our platform (e.g. email delivery, cloud hosting)
- Legal requirements — when required by law or to protect our rights
- Business transfers — in connection with a merger, acquisition, or sale of assets
Data security
We implement appropriate technical and organisational measures to protect your data, including encryption in transit and at rest, secure authentication, and regular security assessments. However, no method of transmission over the internet is 100% secure.
Data retention
We retain your personal information for as long as your account is active or as needed to provide services. You may request deletion of your account and associated data at any time by contacting us.
Your rights
Depending on your location, you may have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate data
- Request deletion of your data
- Object to or restrict certain processing
- Data portability
Changes to this policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the “Last updated” date.
Contact us
If you have questions about this Privacy Policy, please contact us at privacy@usereminder.com