Privacy Policy

1. Introduction

Reminder ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our invoice reminder platform.

By using Reminder, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

Account Information

When you create an account, we collect your name, email address, company name, and password. For UAE businesses, we may also collect your Trade Registration Number (TRN) for compliance purposes.

Invoice Data

To provide our services, we process invoice information you upload, including customer names, email addresses, invoice amounts, and due dates. This data is used solely to send payment reminders on your behalf.

Usage Information

We automatically collect information about how you interact with our platform, including pages visited, features used, and actions taken. This helps us improve our service.

3. How We Use Your Information

We use the information we collect to:

• Provide and maintain our invoice reminder services
• Send payment reminder emails on your behalf
• Process transactions and manage your account
• Communicate with you about your account or our services
• Improve and optimise our platform
• Comply with legal obligations

4. Data Sharing

We do not sell your personal information. We may share your data with:

• Service Providers: Third-party services that help us operate our platform (e.g., email delivery, cloud hosting)
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with a merger, acquisition, or sale of assets

5. Data Security

We implement appropriate technical and organisational measures to protect your data, including encryption in transit and at rest, secure authentication, and regular security assessments. However, no method of transmission over the internet is 100% secure.

6. Data Retention

We retain your personal information for as long as your account is active or as needed to provide services. You may request deletion of your account and associated data at any time by contacting us.

7. Your Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Object to or restrict certain processing
• Data portability

8. Cookies

We use essential cookies to maintain your session and preferences. We may also use analytics cookies to understand how our platform is used. You can control cookie settings through your browser.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

10. Contact Us

If you have questions about this Privacy Policy, please contact us at privacy@usereminder.com